Constantly find yourself making impulsive (and extravagant!) purchases whilst shopping online? Don’t worry, you’re not alone.
As shoppers who frequently find ourselves staring down at a mountain full of packages (with no recollection of how and when we ordered them), we have found the best possible solution for like-minded shoppers out there: by opting for e-commerce sites with kickass return policies, of course!
Here are 17 best e-commerce sites with no-questions-asked return policies for all you impulsive shoppers out there. Guilt-free online shopping? It’s more likely than you think!
1. Zalora
Free and easy returns within 30 days? Yup, that’s exactly what Zalora promises to do.
You can even opt to exchange your item for a different size or colour, or to convert your money to store credit instead (this is particularly useful if you foresee yourself wanting to make further purchases from the site, of course!)
By default, the mode of refund is based on your original payment method, so make sure to indicate if you’d prefer any other method. Also take note that your item has to be:
- Within 30 days of purchase
- In its original condition with tags intact
- With an invoice
- Still in original packaging
Check out the full return policy here.
Shop the site here.
2. Love, Bonito
You can rest easy knowing that popular home-grown label Love, Bonito is also at the top of the list when it comes to being one of the best e-commerce sites with no-questions-asked return policies!
Local orders have to reach their offices within 14 days, while international orders have to reach them within 28 days. Sales items, intimates, swimwear, accessories and bags are exempt from the policy, though, so make sure your item doesn’t fall into either categories.
Also ensure that your item is unworn, unwashed, and has the tags intact before attempting a refund.
Check out the full return policy here.
Shop the site here.
3. Charles & Keith
Yet another home-grown label that is rapidly rising in popularity amongst international waters has to be Charles & Keith.
With a wide variety of shoes, bags, and accessories available, you can now make risky AF purchases without worrying about buyer’s remorse. Items can be returned within 30 days since the order was received, though do note that it doesn’t apply for sales items and earrings.
Each order comes with a Return/Exchange form, so all you have to do is fill that out, pack it up, and send it back to the address indicated on the Ezylabel provided. Voila!
Check out the full return policy here.
Shop the site here.
4. Net-A-Porter
Net-A-Porter’s return policy is a godsend, especially considering that their goods are a little pricier than most.
You really wouldn’t want to experience buyer’s remorse especially when it comes to investment pieces, so you’ll be glad to hear that you can return your orders with no charge as long as it is within 28 days of having received the item.
As with most other sites, do make sure that items are returned new, unused, and with their tags attached. Your refund will be credited according to your original payment method, too!
Check out the full return policy here.
Shop the site here.
5. Zaful
One of the best e-commerce sites with no-questions-asked return policies? Zaful. Filled with affordable yet stylish buys, they are focused on ensuring customer satisfaction, so returns are no issue.
Make sure that you do it within the 30 days of having received the item, though, and that everything is still within its original packaging.
Check out the full return policy here.
Shop the site here.
6. ASOS
Trust us, this popular British retailer has a sound returns policy that will make all us impulse shoppers take a huge sigh of relief.
Not only can you return your item for FREE, there is even a home collection option where you can arrange for someone to come get the parcel from you to get it returned. Talk about maximum convenience!
All you have to do? Print a returns label, and attach it to your parcel. You can even track your parcel’s progress after, with most returns taking about 21 working days to arrive.
With a policy like this, it is no wonder that ASOS is considered to be one of the best e-commerce sites with no-questions-asked return policies, really.
Check out the full return policy here.
Shop the site here.
7. Cotton On
They may be known for their affordable basics as well as trendy pieces, but did you know that Cotton On happens to be one of the best e-commerce sites with no-questions-asked return policies, too?
You can return your product at any point in time, provided they are still in their original condition (unworn, unwashed, tags still attached), and if you have a proof of purchase, such as an order form or receipt.
Bear in mind that this doesn’t apply to swimwear, underwear, earrings, and cosmetics, though.
Check out the full return policy here.
Shop the site here.
8. Zara
Yup, everyone’s favourite high street brand has an awesome returns policy as well! Returns can be conducted in Zara stores, or you can request them to come pick up the package from you as long as it is all within 30 days of purchase.
Don’t forget to have a receipt or proof of purchase with you, though. And as with most stores, swimwear, underwear, and accessories cannot be returned.
Check out the full return policy here.
Shop the site here.
9. Althea
K-Beauty junkies are sure to be familiar with Althea, but did you guys know that it is a top contender when it comes to being one of the best e-commerce sites with no-questions-asked return policies?
They have a 30-day unconditional return policy, so all you’ll have to bear is the postage fee from sending the product back to them. Do make sure that it still in its original packaging and that you have the invoice for it, of course!
Oh, and make sure it’s not a promotional or sales item either: those are definitely non-refundable.
Check out the full return policy here.
Shop the site here.
10. Beautylish
You can get the latest in beauty over at Beautylish, and at a significantly lower risk as compared to other sites. Got the wrong foundation shade, or feel that your newly purchased blush just doesn’t flatter you at all? As long as your order is within 90 days since delivery, you can return it with no trouble whatsoever.
You’ll have to bear the postage fee, of course, unless the reason for return is due to an error on their part. Your refund will be according to your original payment method, and it should occur within 7 business days. Now, that’s what we call efficient!
Check out the full return policy here.
Shop the site here.
11. Hush SG
Cult Korean favourites such as COSrx and Son & Park can be found on Hush.sg, with most returns being eligible as long as they are returned within 30 days of purchase and in good condition, of course.
It helps that they are locally based, too, so you can always dial their hotline if you’re still confused (+65 9837 8063) as to how to conduct a return.
Check out the full return policy here.
Shop the site here.
12. Hermo SG
You’re pretty much set if you’re looking to get the best of Japanese and K-Beauty products from Hermo SG. From big name brands such as Belif to indie darlings such as Klairs, they have it all — and at pretty affordable prices too! They conduct sales regularly, so make sure to check back to the site from time to time.
Returns are also straightforward and easy with them: you’re good as long as you’ve returned the item within 14 days from the date of purchase. Just note that this doesn’t apply to items bought during promotional events, though!
Check out the full return policy here.
Shop the site here.
13. Lazada
You can’t write a list of best e-commerce sites with no-questions-asked return policies without including Lazada. With a diverse range of goods (and prices!) under their belt, it’s not surprising that they have a great returns policy to go with the sheer number of products available.
You’ll be able to choose to return the product directly to the merchant or through Lazada. As long as a return request is filed within 15 days (for LazMall items) and 7 days (Non LazMall items) from the date the items were received, you’re set.
Check out the full return policy here.
Shop the site here.
14. Decathlon
Fitness junkies are sure to be happy to hear about Decathlon’s return policy. Members get to return and exchange their items at any point in time, provided the item is brand new, unused, and has the tags attached, of course. Non-members can enjoy this too, provided they go through a rather (simple) member application.
When it comes to non-members and online purchases, Decathlon accepts products that are returned within 30 days from date of purchase. You can also choose to post the item back to them or to arrange for them to come down and collect it for themselves. How convenient!
Check out the full return policy here.
Shop the site here.
15. IKEA
IKEA has always been known for having great customer service, so it’s no surprise that they are one of the best e-commerce sites with no-questions-asked returns policies. Oh, and did we mention that you can return the product within 100 days of purchase? Talk about generous!
You do have to un-assemble any items that are assembled, though, and return it in the original packaging with your receipt. Returns don’t apply to certain items as well, such as cut fabric, plants, and used bedding.
Check out the full returns policy here.
Shop the site here.
16. Harvey Norman
Harvey Norman wants you to be 100% satisfied with your purchases, so of course they have a great returns policy in place. Returns can be done within ten working days from the day the goods are delivered to you, provided they are in good condition and returned in their original, unopened packaging.
Duvets, pillow, sheets and health and fitness products are exempt from this policy, though, as well as installed video games and or consoles.
Check out the full returns policy here.
Shop the site here.
17. Book Depository
You can pretty much wrap up all your book needs over at Book Depository. Not only do they provide free shipping worldwide (no minimum spending required!), but they also offer order cancellations and returns within 30 days of receiving the order.
It’s a really simple process, too— just fill in the online cancellation form and send the parcel over to their warehouse to get your money back. Nice!
Check out the full returns policy here.
Shop the site here.
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